Verifying authenticity

As an American owned and managed company Dreamwater proudly develops and manufactures the Dreampod range of Sensory Deprivation Tanks enjoyed by thousands of loyal customers around the world. We would like to take this opportunity to address and inform you about a serious concern we have:

Recently we have learned of different products in the market which at first sight look very similar like our Dreampods in terms of visual design, but are not the real thing. We have heard about the saying that ‘imitation is the sincerest form of flattery’ but we do want to prevent customers from being mislead whether intentionally or unintentionally.

These products could be less reliable and have inferior performance compared to real DreamPods.

DreamPods use high quality products for all their critical components, such as Pump from the U.S, Heater from England as well as custom electronics built by our German managed electronics partner company. Using inferior quality products also could cause severe property damage, personal injuries, and financial liability due to product malfunction.

Dreamwater would like to advise customers that products purchased from any unauthorized source will not be supported by our company warranty. If you are considering to purchase a second hand DreamPod we will support but please get in touch via our contact form.

Before you purchase a product that you are not sure about send us an email with as much information as possible and we will help you to determine the authenticity of your planned purchase.

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